TalkToWendys Survey | | Wendy’s Customer Survey

Love enjoying your meals at Wendy’s? I am sure, you would. Wendy’s is one of the most loved and the most popular fast-food chains of restaurants in the United States and all over the world.

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People are just in awe of the services of Wendy’s and of course their food. But, Wendy believes that they have a lot more to offer. Thus, they have introduced a customer satisfaction survey termed as TalktoWendys on their online survey portal.

TalktoWendys Survey hardly takes any time for every participant to complete, and in turn, Wendy’s offers a decent amount of rewards. Also, your participation in the TalktoWendys Survey ensures the enhancement in the customer satisfaction level on your next visit to the Wendys.

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TalktoWendys Survey Requirements

Some of the requirements that are needed to be taken care of to conduct the TalktoWendys  Survey smoothly are as follows:

  • The very basic and the most important requirement to conduct this survey is an electronic device like a mobile phone or a computer with an updated web browser.
  • You will also require a stable and good internet connection, as this survey is conducted online.
  • Also, you will have to enjoy the services of Wendys at least once to give your reviews in the best possible way.
  • Your few minutes from the precious time of your life.
  • The last and the very important requirement of this survey is your honesty while answering the questions.
Official NameTalktoWendys
Conducted ByWendys
LanguageEnglish and Spanish
CountryUnited States

TalktoWendys Survey Participation Steps

It is extremely simple to survey the online survey portal. You just need to follow some very simple and basic steps to complete this online survey successfully. Have a look at the survey participation steps below:

Talktowendys Logo

  1. Firstly, enjoy your meals at any of Wendy’s stores in the United States.
  2. Now, when you get your purchase receipt, make sure that the survey code is printed on it.
  3. After you get your purchase receipt, visit the official website of the survey at from your favorite web browser. We recommend Google Chrome though.
  4. As soon as you land on the website, you will be asked to select the language you conduct this survey. You can select from English or Spanish. The default language of the survey in English. You can change it to Spanish by clicking on the Espanol button there.
  5. Now, you will have to submit the details like the date and time of the visit, store number, etc. You will find those details on your purchase receipt.
  6. After you submit the details correctly, tap the button that reads “Start”. This click initiates your survey.
  7. Now, you will be redirected to the new page. After the page is fully loaded, you will see a questionnaire that asks you some questions regarding your last visit to the Wendys. You need to answer these questions correctly. Please, note that your survey will be considered completed only when you answer every question honestly.
  8. After you answer all the questions, you will be asked to enter your contact details. These details help Wendy’s to contact the lucky winner of the TalktoWendys Survey.
  9. In the end, you will be displayed a validation code. Kindly, note it down somewhere or take a picture of the same. You will have to validate it on your next visit to any of Wendy’s stores. You can claim your rewards only after validating this survey code.

TalktoWendys Survey Questionnaire

talktowendys survey

The participants wonder what are the questions asked in the TalktoWendys Survey. Well, this survey covers some very important factors that are purely based on customer satisfaction. Have a look at some questions asked in this survey below:

  1. How do you rate your overall satisfaction level at our premises?
  2. Did you like the quality of the products served at our premises?
  3. How was the staff’s behavior?.
  4. What score do you give to the cleanliness and hygiene of our stores?
  5. Did you face any sort of issue at our premises? If yes, then kindly explain in brief.
  6. How can we improve our services and food products?
  7. Do you recommend visiting Wendy’s with your friends and family members?
  8. How often do you visit Wendy’s?

Am I Eligible To Participate In This Survey?

talktowendys Survey

Now, what is the eligibility criteria for participating in the TalktoWendys Survey? Wendys has clearly specified the eligibility criteria of this survey. Have a look at the same below:

  1. You must be a legal and recognized citizen of any of the 50 states of the United States.
  2. No kids are expected and allowed to conduct this survey. This rule clearly means that your age must be equal to or above 18 to conduct this survey.
  3. Kindly, avoid participating in this survey if you are an employee or a family member of any employee of Wendy’s.
  4. You must be able to provide proof of citizenship whenever asked by the Wendys.
  5. You must have visited and enjoyed the services of Wendys at least once if you wish to answer the questionnaire of the TalktoWendys Survey.

TalktoWendys Survey has been receiving an overwhelming response and a great amount of love since the first day of its introduction in the market. This survey is an opportunity for the customers to make sure that every concern and opinion is taken into consideration by Wendy’s management team.

This survey allows Wendy’s administrators to analyze the customers’ expectations, needs, and wants and fulfill them in the best and the most efficient way. This survey holds high importance for the management team of Wendys. Thus, they expect that every participant will be honest with every survey answer. It is necessary to note that, your every answer will deeply impact the services of Wendys on your future visits to the same.

Thus, if you love Wendys, then you should definitely visit the official website and conduct the TalktoWendys Survey without wasting a minute. Peace!

16 thoughts on “TalkToWendys Survey | | Wendy’s Customer Survey”

  1. My husband and I took out at Wendys in Commack , NY today. We ordered two Daves medium sized combo meals. I payed $18.66 on my Visa card. This is the first time we have ventured out of the house during the corona virus and the first take out anything meal we have had in 37 days. The food was so bad we literally threw it out. The hamburgers were cold and the fries were all smashed together in he bags. We were hugely disappointed but could not go in to complain because of the corona virus. We were customer of Wendys but I don’t think so anymore. Maybe they are taking advantage of people because they know they are not going to come in and complain because we can’t. Very very disappointing and expensive too!!!

  2. We just purchased our lunch, both meals were horrible, fries were old, and i ordered a large strawberry lemonade and it tastes like water, this is the second time purchasing food from this location and i will never go back, i hope that you have the option to make our purchases fresh!! I’m just so disappointed!! I called and they don’t care! Location # 00009188, Thank you for listening!

  3. I had a problem witg a sandwhich made wrong and was amazed at how profesionally they handled it and how quickly they remade my sandwhich,also the tastiest sandwhich i have eaten from any resteraunt to dae. Very 324

  4. My visit to Wendy’s tonight in Geneva, OH was disgusting and I am trying to figure out how to report to the health department. I don’t have a receipt, even though I asked for one (I can prove I was there through bank statement if needed) and the business was not following ANY of the mandated regulations. I thought it was bad the last time I visited (4/25/20, cashier- Danielle, host- Amy), but decided to give it a second chance when my kids asked tonight. Needs to be closed immediately if they think they don’t have to follow the rules and for letting children run it. No gloves (I did see a male wearing gloves, but he ran food outside to a car, touch the door to come back in and then proceeded to prepare more food), no masks, a girl drinking her drink off the serving area, a girl swiping my card then grabbing a cup, scooping ice, then filling the cup. This same girl then itched her nose then was playing with the serving side of the cookie tongs and then grabbing two cookies with them and setting them in a bag. Another girl came in and proceeded to hug multiple employees. How did I see all this? I was made to sit at the window for 10 minutes.

  5. I was at wendy’s on Southfield freeway in Ford Road in Detroit and the people with making a fool looked nasty and dirty they have no gloves no Mas no wheat beers told her manager and she says she can’t make them put on Mas, no I mean when my fault semi need contact with me to make this right

  6. My husband and I frequent the Duncan Location often, the staff are super friendly, even in these trying times. I do not usually make a fuss over silly things like forgotten salad resssin and such. However, Last evening, I ordered the plantiful combo with extra lettuce and tomato. I even checked that it appeared on the screen correctly. ( I would not mind paying an up charge for the extra).
    The plantiful sanwich I recieved only had one sad piece of lettuce and one slice tomato. I can shrug that off as well. What made the sanwich bland was the forgotten cheese. It really needs it to bring the flavors together.
    stay safe thanks for listening

  7. I got over charged. My receipt says one thing but I ordered something else, the manager said he actually charged me less then what it usually is but I doubled checked and it ain’t true.

  8. For the second time, the Wendy’s in Salmon Arm messed up my order just for me to find out when I arrived home 45 minutes later. Both times I was charged for Asiago burgers, but both times they gave me regular home style sandwiches. I had even made the second order on the mobile app, and they still mess up. Ridiculous.

  9. I ordered from Wendy’s location #00001529. Sandwich was soggy fries were missing. I am going blast this on GrubHub. I called the restaurant and some kid pretending to be a manager had no idea how to make it right.

  10. Went to the pickup window at the Wendy’s in Danville, IL. I ordered 2 Baconator breakfast sandwiches
    I couldn’t have been more disappointed, both sandwiches were cold. Then when trying to access the survey, not because I wanted a free sandwich but to let them know about the quality of the food it wouldn’t work. So, I wont go back but hopefully someone in charge will read this and correct the problem.

  11. I can only assume there are lots of people complaining about shitty service as to why your site is down. Well you guys got 2 out of the 5 orders and the drinks right so good job!! Store # 04702233 in Colorado btw.

  12. Service was slow. Fries were cold and hard. Tried to call the restaurant to complain no answer. It was a very snippy girl taking the orders. I felt very rushed to make and complete my order only to wait in line a long time to pay and get my order. Then the order was cold. I will not be taking my business to Wendy’s for awhile. I need a refund.

  13. Just so you know you’re 157 Clinton Avenue E7 Clinton Avenue Courtland New York location store number one it should store number 1318 is slipping.
    All I wanted was a warm meal for lunch and you couldn’t even do that.
    This isn’t the first time and I am really wanting a good experience again!!

  14. Wendy’s store #3149. Is most definitely horrible. On 3/11/2021 I went there they told me I had to wait 12 minutes because they were changing shift that was fine.went back in about 30 min. they were still changing shifts, so I left. Went back for a salad they said they didn’t have any on top of that they said they didn’t have fries or nuggets. I said i was calling the company. Boom they had fries and nuggets. So disrespectful of them!!!

  15. Bad service at Wendy’s South Highland, Jackson Tennessee!! We are law enforcement personnel and my Coworker was treated very unprofessionally!! She ask for a salad and the kid on the intercom started yelling no no no no disrespectfully and when she asked for the Strawberry Salad, once again he rudely said no no no!! So she went to Jack’s next door because he told her we don’t sell salads!


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